Shipping policy

At Namart, we are committed to fast and reliable delivery across Nigeria. Please read our shipping policy carefully before placing your order.


1. Nationwide Delivery

We ship everywhere in Nigeria.

No matter your state or city, we will deliver directly to your location.


2. Order Confirmation (Important)

Before shipping your order:

  • We will contact you via WhatsApp message or phone call to confirm your order.

  • Orders that are not confirmed may not be shipped.

Please ensure your phone number is correct and reachable after placing your order.


3. Same-Day Shipping

  • Confirmed orders are shipped the same day.

  • In rare cases (high order volume or operational delays), shipping may take up to 1 business day maximum.

  • If there is any delay, you will be notified in advance.


4. Delivery Time

Estimated delivery times after shipping:

  • Major Cities: 1–3 business days

  • Other Locations Nationwide: 2–5 business days

Delivery times may vary depending on your location and courier operations.


5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) nationwide.

  • Customers must inspect their package before making payment.

  • Full payment must be made to the courier upon delivery.

  • Refusing confirmed orders without valid reason may result in restriction from future COD orders.


6. Shipping Fees

Shipping fees are calculated at checkout based on your delivery location.

Shipping charges are non-refundable once the order has been shipped.


7. Incorrect Contact or Address Information

Customers are responsible for providing accurate delivery details.

Namart is not responsible for delays or failed deliveries caused by:

  • Incorrect phone number

  • Unreachable contact

  • Incorrect address

Additional charges may apply for re-delivery.


8. Contact Us

For any shipping questions, please contact:

📧 support@namart-store.com